Imprint

OWNER AND RESPONSIBLE FOR THE CONTENT

Alps Solution GmbH
Etschweg 11
39040 Kurtatsch (BZ)
South Tyrol – Italy
info@alps-solution.it

Phone: (+39) 391 4560215
VAT Number: 03193600214

Mandatory information pursuant to EU Regulation No. 524/2013 of the European Parliament and Council
Platform for online dispute resolution in consumer matters (ODR) of the European Commission:
ec.europa.eu/consumers/odr

IMAGE MATERIALS

© Alps Solution GmbH
© www.shutterstock.com // 644665732 – 9dream studio // 332963918 – ESB Professional // 1223884579 – fizkes // 434041438 – Jacob Lund // 429198295 – Alliance Images // 256688827 – Mark McElroy
© www.pexels.com

LINKS

All external links were checked at the time of linking for legal irregularities. We are not responsible for these links in any way. The content on this website is protected and may not be copied in any way without our permission.

ONLINE DISPUTE RESOLUTION

For consumer disputes arising from this contract in connection with the online sale of goods and services between Alps Solution GmbH and a consumer, we guarantee our participation in the alternative dispute resolution procedure at the ADR entity “Onlineschlichter.it”:

Via Dodiciville 2
39100 Bolzano (BZ)
Phone: 0471-975597, Fax: 0471-979914
Complaints can be submitted via the website www.onlineschlichter.it or through the European Commission's ODR platform: http://ec.europa.eu/odr.
Email: info@onlineschlichter.it

PRIVACY POLICY - COOKIE POLICY

Thank you for visiting our website. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations as well as this privacy policy.

The use of our website is generally possible without providing personal data. If personal data (e.g., name, address, or email address) is collected on our pages, this is always done on a voluntary basis where possible. These data will not be passed on to third parties.

As new technologies and the constant development of this website may result in changes to this privacy policy, we recommend that you regularly review this privacy policy.

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

What personal data do we collect from you?

For inquiries, at least the full name of the inquirer, their place of residence, email address, and phone number must be provided.

Payment data required during transactions, such as the name of the account or cardholder and account or card numbers, will be forwarded to the respective payment service provider or bank for payment processing.

Further details such as age, gender, and place of birth may be requested during registration. Additionally, we may ask about the purpose of your inquiry and your email address for marketing purposes, such as sending offers or newsletters. Providing this information is voluntary.

How do we collect your data?

Your data is collected when you provide it to us, such as by filling out a contact form.
Other data is collected automatically by our IT systems when you visit the website, such as technical data like the browser used, operating system, or the time of access.

Why do we use your data?

The data transmitted to us is used to respond personally to your inquiries and, if necessary, to create offers. If you have signed up for the newsletter or to receive offers, we will use your data to regularly inform you about promotions and offers.

ACCESS DATA

We, the website operator, collect and store data related to access to the website based on our legitimate interest and save it as "server log files" on the server. The following data is logged:

Visited website
Time of access
Amount of data sent in bytes
Source/referral that directed you to the site
Browser used
Operating system used
IP address used

Server log files are stored for a maximum of 3 days and then deleted. Data retention is for security purposes, e.g., to clarify cases of misuse. Data required for evidence purposes is excluded from deletion until the incident is fully resolved.

COOKIE USAGE AND TRAFFIC MEASUREMENT

This website uses cookies for pseudonymized traffic measurement, transmitted either from our server or third-party servers to the user’s browser. Cookies are small files stored on your device. The use of cookies improves the user experience and security of this website.

You can oppose the use of cookies for traffic measurement via the following links:

Network Advertising Initiative’s cookie opt-out page: http://optout.networkadvertising.org/?c=1#!/
U.S. cookie opt-out page: http://optout.aboutads.info/?c=2#!/
European cookie opt-out page: http://optout.networkadvertising.org/?c=1#!/

Note: If you deactivate cookies, you may not be able to fully access all functions of this website.

RIGHTS OF THE USER

Users have the right to:

Obtain free information about their stored personal data
Request correction of inaccurate data
Request deletion or restriction of data processing
Object to the processing of data based on legitimate interests
Lodge complaints with the relevant supervisory authority

THIRD-PARTY PLUGINS AND SERVICES

The website uses various plugins and services such as Google Analytics, Google Maps, YouTube, and Facebook. These services may collect personal data from users. More details are available on their respective privacy policies.